Effective Date: May 10th, 2025
Garage One LLC (“we”, “us”, or “our”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us, including through our website and SMS communications.
1. Information We Collect
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Address
- Information you provide when requesting service or communicating with us
We collect this information when you:
- Submit a form on our website
- Contact us by phone, email, or text
- Schedule services with us
- Visit our website (through cookies and similar tools)
2. How We Use Your Information
We use the information we collect to:
- Schedule and perform garage door services
- Respond to your inquiries and provide customer support
- Send you updates about appointments, services, or promotions
- Improve our website and services
- Comply with legal obligations
3. SMS Communication
We may contact you via SMS text message regarding your service requests, scheduling, or other relevant updates.
By providing a telephone number and submitting this form you are consenting to be contacted by SMS text message. Message & data rates may apply. Message frequency may vary. You can reply STOP to opt out of further messaging. Reply Help for more information.
Your phone number will not be shared with third-party marketers, and your consent is not a condition for purchasing our services.
4. Sharing Your Information
Garage One LLC does not sell or rent your personal information. We may share your information only with:
- Service providers who assist with scheduling, billing, and operations
- Legal authorities if required by law
- Our employees or contractors to complete the services you request
All third parties are required to safeguard your information.
5. Your Choices
You can:
- Opt out of SMS messaging at any time by replying “STOP”
- Request to view or update your personal data
- Ask us to delete your information, where legally allowed
To exercise your rights, please contact us directly using the information below.
6. Cookies and Tracking
Our website may use cookies or other tracking technologies to enhance your experience and collect anonymous usage data. You can control cookies through your browser settings.
7. Data Security
We take reasonable precautions to secure your information, but no system can be guaranteed 100% secure. We encourage you to use caution when submitting personal data online.
8. Children’s Privacy
Our services are intended for users 13 years of age or older. We do not knowingly collect personal data from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or your personal information, you may contact us at:
Garage One LLC
4442 Tourmaline Way
San Antonio, Texas 78245
Phone: 726-227-4441
Email: contact@garageoneusa.com